AI Consulting
Identify high-impact AI use cases, validate feasibility, and define a practical execution plan.
Consulting for change-ready teams
Design Leader · Service Designer · UX Strategist
Human-centered AI, UX, and service design for teams moving through uncertainty.
I help product and service leaders turn messy opportunities into clear strategy, better experiences, and delivery teams can act on.
15 years in design leadership
30+ shipped projects
Based in Helsinki
Services
Flexible consulting formats
UX Strategy & Research
Turn customer and user insights into prioritized experience improvements and product direction.
Service Design
Map end-to-end journeys, align teams, and redesign service touchpoints to reduce friction.
Portfolio
Selected public case studies
Detailed confidential work is available in the Client Portal.
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Simple process, serious rigor
1. Diagnose
Define business goals, user context, and constraints with key stakeholders.
2. Design
Prototype the service and delivery model, then test assumptions quickly.
3. Deliver
Support rollout with clear ownership, measurable KPIs, and iteration cadence.
Contact
Let’s discuss your next project
Send a short brief and I’ll reply with an initial recommendation and next steps.